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Customer Service
Loyalty
Loyalty
What is Stena MORE?
What is the Stena MORE loyalty club?
How do I become a member?
How do I change my password?
How do I update my Stena MORE online profile?
Membership levels
What are the benefits of Blue membership?
How do I upgrade to the Gold membership level?
How do I upgrade to the Platinum membership level?
What are the benefits of Gold membership?
What are the benefits of Platinum membership?
How long is Stena MORE membership valid?
What is the difference between Blue, Gold and Platinum membership?
Member Benefits
How do I reserve complimentary seats in the Stena Plus Lounge?
How do Platinum members access the dedicated boarding on selected routes?
How do Platinum members claim cabin upgrade?
How do Gold and Platinum members claim onboard Wi-Fi?
How do Gold and Platinum members claim No Service Fee?
How do Platinum members claim cabin late checkout?
How do Stena MORE members claim onboard offers?
How do Stena MORE members claim partnership deals?
How do Stena MORE members claim early access to campaigns?
Earning points
How do I collect points on board?
How long do my Stena MORE points last for?
How can I earn points when making a booking?
Can I earn points on all onboard purchases?
Are there restrictions on what fares I can earn points on?
Can I extend my Stena MORE points if they are close to expiring?
How do I check that points have been added for my onboard purchase?
What should I do if I think points are missing from my account?
Spending points
How do I use my points when making a booking?
What can I use my Stena MORE points to purchase?
Business Traveller
What is the Business Traveller programme?