What should I do if I think points are missing from my account?
To collect points, you need to be logged in to your online account when you make your booking. Points can then be credited to your membership number, and they will appear in your account once each leg of your journey is complete.
If you think points are missing from your account, please contact our Contact Centre.
Related Questions
-
What can I use my Extra points to purchase? -
How long do I have to spend my points? -
How do I use my points when making a booking?
Copyright Stena Line 2024