View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
Click here to put your booking on hold until 30th November »
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Open an Extra loyalty club account and start earning Extra rewards, such as:
Having an Extra profile also simplifies your travel with us:
Join as a Blue member and even if you don't travel often, you will still enjoy rewards. As a Blue member you can get:
Earn 5,000 points in your membership year to become a Gold member and have all the benefits of Blue plus:
Extra is cardless so it's one less thing to remember when you travel. When you check-in, you will receive a paper card with your member number and level on it. Make sure to download the travelmate app before your next journey.
Read about Extra's terms and conditions by clicking on the link below
Looking for more information about Extra? Our FAQ's may be of help!
Booking with Tesco Clubcard
Frequently Asked Questions
Travel gift vouchers