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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
If you experience problems with the booking application this might be caused by an Internet security software package installed on your computer (such as Norton, McAfee or ZoneAlarm). Please add the domains pib.stenaline.com and secure.stenaline.com to the list of secure domains in your software to reduce these problem.
In Internet Explorer, this is done under:
Tools > Internet Options Security tab > Trusted sites > Click the "Sites" button.
Add http://secure.stenaline.com to trusted sites.
Please note that the "Require server verification (https:).." box must not be checked.
