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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
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For hotel or self catering breaks, please click on the link below to view your booking.
Yes, Pets are part of the family and are treated just the same as we would treat any other passenger. Since the introduction of the Pet Travel Scheme (PETS), it is much easier to travel with your pet.
N.B. IMPORTANT
Make sure that you advise us at the time of booking that you are travelling with a pet. Under (PETS) you will need your:
Tip : Most Ferry Terminals have exercise areas for your pet to ensure it is comfortable before boarding your ferry.
