View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
Click here to put your booking on hold until 30th November »
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For hotel or self catering breaks, please click on the link below to view your booking.
Check in times for each route and craft are shown on your E-ticket and Reservation Advice. Please check before travelling. Some rail & sail services may have train arrivals scheduled after the latest check-in time.
Travellers can rest assured they will still be allowed to board. Should train services be delayed, sailings may wait to accommodate these foot passengers, subject to the Captain's discretion.
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