Who do I contact to make a claim?

For Roadside Assistance claims (only available if you have purchased the travel insurance with this option):

Outside the UK:           +44 20 8686 1666

Inside the UK:             0208 686 1666

For Emergency Medical Assistance claims (only available if you have purchased the travel insurance):

Outside the UK:           +44 20 8686 1666

Inside the UK:             0208 686 1666

For all other claims: Tel: 0208 603 9958 from 09.00 To 17.00 hrs, e-mail: travel.claims@allianz-assistance.co.uk or alternatively use our on-line claims portal: www.azgatravelclaims.com