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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
If your cover does not meet your requirements, please notify Stena Line within 14 days of receiving your documents for a refund of your premium. Please note this must be done before the start date of your insurance if you are booked to travel within 14 days of buying the policy. You can contact Stena Line by email at insurance.uk@stenaline.com or by calling +46 340 676 060.
