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Contact Us

At Stena Line, we’re here to help! If you have any queries, please see our comprehensive FAQs section where you will be able to find answers to many of the common questions our customers have. If you can’t find the answer to your query there, then please use our questions and feedback form or call the relevant department below.


Remember, if you book online you can save up to £10!* You need to have a credit or debit card to be able to book online.

 

*compared to booking by phone
Useful Telephone Numbers

Select country:

  • Reservations Department

    +420 225 43 00 46

  • General Reservations

    +45 (0)96 200 200

  • Freight

    +49(0)431-9096

    Freightbooking.de@StenaLine.com
    Call (0431) 90 96
    Fax (0431) 90 93 03

  • Group

    +49(0)431-9095

    Gruppenreisen@StenaLine.com
    Call (0431) 90 95
    Fax (0431) 90 92 46

  • Travel

    +49(0)431-9099

    Info.de@StenaLine.com
    Tel.: 0180 / 60 20 100 (20 ct. per call within Germany)
    or 0049 431 / 9099 (from outside Germany)
    Fax: (0431) 90 92 00

  • General Reservations & Enquiries

    08447 707 070

  • Ferrycheck

    08705 755 755

  • Existing Reservation Enquiries

    03447 707 070

  • Group Bookings - More Than 9 Travelling

    08445 764 764

  • Holiday Reservations - Travel & Accommodation

    08445 768 768

  • Rail & Sail

    08445 762 762

  • Extra Members

    08448 758 759

  • Forgotten Items

    Complete the form below selecting 'Lost Property' as the nature of your query.

  • Freight - Commercial Vehicles over 6.0m

    08450 704 000
    08708 503 535

     

    Call charges plus carrier's access charge

    to 0844 & 0845 numbers - 7p per min

    to 0870 numbers - 1p per min

    to 03 numbers - local call

  • General Reservations

    01 907 5555

  • Ferrycheck

    01 907 5300

  • Group Bookings

    01 907 5500

  • Holiday Reservations

    01 907 5399

  • Rail and Sail

    01 907 5388

  • Extra Hotline

    01 907 5466

  • Customer Services

    01 907 5477

  • Forgotten Items

    Complete the form below selecting 'Lost Property' as the nature of your query.

  • Freight UK

    0044 870 850 3535

  • Freight Ireland

    048 9078 6062

  • General Reservations

    +44 1255 202 345

  • General Reservations

    +31 (0)174-315811

  • Freight

    Phone: +370 46 310561

    Email: info.lt@stenaline.com

  • Travel

    +370 46 310561

  • General Reservations

    +33 233 43 22 387

  • General Reservations

    +44 1255 202 345

  • Travel

    +370 46 310561


    E-mail: info.lt@stenaline.com

  • Freight Liepāja - Travemunde

    + 371 63607357

    Sarkanmuizas dambis 25C
    LV-3601 Ventspils, Latvia
    Fax: + 371 63607355
    E-mail: cargo.germany@stenaline.com

  • Freight Ventspils – Nynashamn

    + 371 63607335

    Sarkanmuizas dambis 25C
    LV-3601 Ventspils, Latvia
    Fax: + 371 63607355
    E-mail: cargo.sweden@stenaline.com

  • Travel

    +371 63622999

    SIA „Stena Line”
    Address: Dārzu iela 6, Ventspils, LV-3601
    E-mail: info.lv@stenaline.com

  • General Reservations

    +47 (0)02010

  • GUEST SERVICES - TERMINAL (not billettbestilling)

    + 47 23 17 91 30

    Ferry

    Akershustranda 31, skur 42

    0150 Oslo


    Opening Hours:

    Mon: closed (open during the summer holidays 17.00 - 19.00)

    Mon-Fri: 17.00 - 19.00

    Sat-Sun: 15.00 - 19.00


    Lost:

    Lost and can be

    Mon-Fri: 17.00 - 18.00

    Sat-Sun: 15.00 - 18.00

  • ADMINISTRATION

    +47 02010

  • Shipping

    +47 23 17 91 60

  • Reservations Department

    0900 - 8123 (€ 0,35 cent per call)

  • Email general travel

    info.nl@stenaline.com

  • Current travel information

    +31 (0)174 315 800

  • Reservations department from abroad

    +31 (0)174 315 811

  • eXtra helpdesk

    +31 (0)174 315 820

  • Group Department

    +31 (0)174 315 844

  • Freight reservations department

    +31 (0)174 315 858

  • Travel

    +48 58 6609200

  • Groups bookings

    +48 58 6609226

  • Reservation of hotels

    +48 58 660 58 88

  • Freight

    +48 58 6609293

  • Passenger reservations

    +371 636 22999

  • General Reservations

    +46 (0)31 704 00 00

  • Headquarters in Gothenburg

    +46 317 040 000

  • UK Head Office

    Stena Line Limited

    Stena House

    Station Approach

    Holyhead

    Anglesey

    LL65 1DQ


    General Reservations opening hours

    08.00-22.00 Mon–Fri

    09.00-22.00 Sat–Sun

    Head Office
  • Got a question?

    Then check out out frequently asked questions section page.


    Click here >

    FAQs
Questions and Feedback
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