Contact Us

At Stena Line, we’re here to help! If you have any queries, please see our comprehensive FAQs section where you will be able to find answers to many of the common questions our customers have. If you can’t find the answer to your query there, then place use our questions and feedback form or call the relevant department below.


Thinking of booking online? Smart choice as you can save up to £10! You need to have a credit or debit card to be able to book online.


Useful Telephone Numbers

Select country:

  • Reservations Department

    +420 225 43 00 46

  • General Reservations

    +45 (0)96 200 200

  • Freight

    +49(0)431-9096

    Freightbooking.de@StenaLine.com
    Call (0431) 90 96
    Fax (0431) 90 93 03

  • Group

    +49(0)431-9095

    Gruppenreisen@StenaLine.com
    Call (0431) 90 95
    Fax (0431) 90 92 46

  • Travel

    +49(0)431-9099

    Info.de@StenaLine.com
    Tel.: 0180 / 60 20 100 (20 ct. per call within Germany)
    or 0049 431 / 9099 (from outside Germany)
    Fax: (0431) 90 92 00

  • General Reservations & Enquiries

    08447 70 70 70

  • Ferrycheck

    08705 755 755

  • Existing Reservation Enquiries

    03432 081 801

  • Group Bookings - 10 Travelling

    08445 764 764

  • Holiday Reservations - Travel & Accommodation

    08445 768 889

  • Holiday Reservations NI

    08445 768 768

  • Rail & Sail

    08445 762 762

  • Extra Members

    08448 758 759

  • Forgotten Items

    03448 470 008

  • Internet Support

    08445 765 763

  • Freight - Commercial Vehicles over 6.0m
     
     
    Call charges plus carrier's access charge
    to 0844 & 0845 numbers
    to 0870 numbers
    to 03 numbers

    0845 070 4000/
    0870 850 3535
     
     
    7p per min
    1p per min
    local call

  • General Reservations

    01 907 5555

  • Group Bookings

    01 907 5500

  • Holiday Reservations

    01 907 5399

  • Holiday Reservations UK

    0044 8445 768 768

  • Rail and Sail

    01 907 5388

  • Ferrycheck

    01 204 7799

  • eXtra Hotline

    01 907 5466

  • Customer Services

    01 907 5477

  • Freight UK

    0044 870 850 3535

  • Freight Ireland

    048 9078 6062

  • General Reservations

    +44 1255 202 345

  • General Reservations

    +31 (0)174-315811

  • Freight

    Phone: +370 46 310561

    Email: info.lt@stenaline.com

  • Travel

    +370 46 310561

  • General Reservations

    +33 233 43 22 387

  • General Reservations

    +44 1255 202 345

  • Freight

    Phone: +370 46 310561

    Email: info.lt@stenaline.com

  • Travel

    +370 46 310561

  • Freight

    + 371 63607220

    Sarkanmuizas dambis 25C

    LV-3601 Ventspils, Latvia

    Phone: + 371 63607220

    Fax: + 371 63607224

  • Travel

    +370 46 310561

    UAB "STENA LINE"

    Adresas: N.Sodo 1, LT-92118 Klaipėda

    info.lt@stenaline.com

  • General Reservations

    +47 (0)02010

  • GUEST SERVICES - TERMINAL (not billettbestilling)

    + 47 23 17 91 30

    Ferry

    Akershustranda 31, skur 42

    0150 Oslo


    Opening Hours:

    Mon: closed (open during the summer holidays 17.00 - 19.00)

    Mon-Fri: 17.00 - 19.00

    Sat-Sun: 15.00 - 19.00


    Lost:

    Lost and can be

    Mon-Fri: 17.00 - 18.00

    Sat-Sun: 15.00 - 18.00

  • ADMINISTRATION

    +47 02010

  • Shipping

    +47 23 17 91 60

  • Reservations Department

    0900 - 8123 (€ 0,35 cent per call)

  • Email general travel

    info.nl@stenaline.com

  • Current travel information

    +31 (0)174 315 800

  • Reservations department from abroad

    +31 (0)174 315 811

  • eXtra helpdesk

    +31 (0)174 315 820

  • Group Department

    +31 (0)174 315 844

  • Freight reservations department

    +31 (0)174 315 858

  • Travel

    +48 58 6609200

  • Groups bookings

    +48 58 6609226

  • Reservation of hotels

    +48 58 660 58 88

  • Freight

    +48 58 6609293

  • Passenger reservations

    +371 636 22999

  • General Reservations

    +46 (0)31 704 00 00

  • Headquarters in Gothenburg

    +46 317 040 000

Questions and Feedback

Download our app
Download Our App

Get instant access to book your ferry trip on your mobile device.