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Travelling with Pets from Harwich to Hook of Holland


Bringing your Pet onboard with Stena Line

Don't leave one of your family members at home! You and the whole family, including your pet can travel with Stena Line to Holland and the continent. You can choose for your pet to travel in your car or in kennels that are available onboard the ship.

 

Your pets can travel inside your vehicle or in one of our pre-booked kennels (limited availability) on our route between Britain and Holland. Please note that all pets must be pre-booked prior to travelling. Please remember that certain breeds of dogs are more sensitive to heat and poor ventilation in vehicles, therefore, we advise owners to take extra precautions and perhaps use our kennel facilities where available.

Travelling by Car
Travelling by Car

At check in you will receive a coloured hanger to identify that you are carrying a pet. This should be placed on your windscreen rear-view mirror and must remain there until you have cleared customs in each port.


When boarding the ship, we ask you to follow the directions from our staff closely. After boarding please report to the information desk on deck 9, there we will give you more information about taking your pet onboard Stena Line Ferries.

Travelling by Foot
Travelling by Foot

If you are travelling on foot you must book the onboard kennel for your pet, your pet may otherwise not be permitted to travel.


After boarding please report to the information desk on deck 9, our staff will then help you to place your pet in the kennel.

Top Tips Top Tips
Passports
Pet Passports

According to guidelines set out under the Pet Travel Scheme (PETS), a pet passport is required in order for travel to/from Europe and your pet has to be microchipped.

 

Read more about PETS requirements.

Vaccinations
Essential Vaccinations

All pets that travel to/from Britain and Europe must have documentation showing that the necessary vaccinations have been carried out.

 

These include rabies, ticks and worm treatment.

Ventillation
Ventilate your Car

Please remember that certain breeds of dogs are more sensitive to heat and poor air-circulation in vehicles.

 

Be sure to take extra precautions and leave the vehicle windows down sufficiently to give them some air or pre-book a kennel

Exercise & Toys
Toys & Exercise

Exercise is very important way to ensure that you pet is comfortable prior to boarding our ferry. 

 

It's a good idea to bring their favourite toys to keep them happy and entertained on the crossing.

Fed & Watered
Food & Water

Do not overfeed your pet before the ferry departs.

 

Leave plenty of water in your vehicle in case they get thirsty and be sure to give them plenty of time for toilet breaks prior to boarding.

Test Run
TEST RUN Before you travel

Is it the first trip abroad with your pet?

 

If that's the case, take them out for a few long drives in your vehicle. This will make sure they are comfortable in their new surroundings.

Kennels onboard our ferries
Onboard Kennel

There are a limited number of places available in our kennels which must be booked before travel, online or by calling 0844 770 7070. Pets can also travel inside your vehicle however; we recommend that dogs should be placed in the kennel. 

 

Our onboards kennels are available in three sizes:

  • Large kennels: 97cm x 94cm x 100cm (H x W x D)
  • Medium Kennels: 64cm x 108cm x 100cm (H x W x D)
  • Small kennels: 65cm x 50cm x 100cm (H x W x D)

 

Please note, kennels are located below car decks, accessed by stairs. Large pets weighing < 25kg, will need to walk down stairs, over a high doorstop and may need to be lifted up into small and medium kennels not on floor level.

Arriving at Harwich Port with your pet
After the crossing

When you disembark in Harwich International Port, your pet may be subject to an inspection by DEFRA (Department for Environment, Food & Rural Affairs).

 

It is advised that you keep all relevant paperwork relating to your pet close at hand.  This is standard procedure when arriving into UK ports.

 

If you would like to find out more information about DEFRA and bringing your pet to the UK, please browse the following link. DEFRA.

 

Alternatively, you can call a member of our team on the Stena Line Call Centre on 0844 770 7070.

dog
Guide, hearing and assistance dogs

It's possible to travel with a guide dog if you are visually impaired and with Assistance Dogs in Training for other medical conditions. These dogs are permitted to accompany their owners onto the passenger decks, and into their cabin during the crossing. Customers travelling with an Assistance Dog, need to provide medical indication papers before travelling. Without these papers, the Assistance Dog will not be allowed to travel in the cabin along with the customer, they will need to be housed in the onboard kennels. Please contact us on 0844 770 7070 a few days before you travel and we will advise our onboard staff.