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Customer Service

Chat with Stina

Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.

Telephone

New Bookings	03447 707 070
Groups	08445 764 764
Holidays	08445 768 768
Rail & Sail	08445 762 762
Extra Members	08448 758 759
Freight	08450 704 000

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Should I plan my journey?

It is advisable to plan your journey in advance and some tips are:

Firstly, have you car checked that the basic essentials are working properly. Stena Line is offering you a FREE 5 point safety check for your car to help you have a safe and enjoyable motoring break. This facility is in association with Advance Pitstop and supported by the Road Safety Authority.
Note the route with the different motorway numbers i.e. A55/M56/M6/M20, this will give you the basic information that you know you are driving in the right direction to your port of departure.
For directions to your Stena Line port of departure, please view the routes and timetables, and select your port of departure which will have the Sat Nav co-ordinates.