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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Due to the difficulties of Covid-19 we've decided to extend points for all members with valid points that were due to expire at the end of 2020, points will now be valid until December 31, 2021. For all Gold members with a Gold status in March 2020 onwards including those that were downgraded up to May (we will automatically upgrade you again from the date you were downgraded) - We will extend your Gold membership for an additional 12 months. For more details about your membership visit https://www.stenaline.co.uk/loyalty-schemes/extra.
