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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Some e-mail reader software has a security set-up that prevents attached files from being displayed and opened.
If you use Outlook Express you must to through the security set-up to allow attached files. Use the menu and select "Tools / Options". Then open the "Security" tab. Within the group "Virus protection" there is a check box that must be blank to avoid the blocking of attached files.
Other e-mail readers have similar set-up possibilities. The file format used by Stena Line is from Adobe. Their PDF format is very commonly used and the files we send cannot be virus infected. If you need to download Adobe Acrobat, you can do so for free at https://acrobat.adobe.com/uk/en/acrobat/pdf-reader.html.
