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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
OPEN TICKET If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number. Click here to put your booking on hold until 30th November »
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Some e-mail reader software has a security set-up that prevents attached files from being displayed and opened.
If you use Outlook Express you must to through the security set-up to allow attached files. Use the menu and select "Tools / Options". Then open the "Security" tab. Within the group "Virus protection" there is a check box that must be blank to avoid the blocking of attached files.
Other e-mail readers have similar set-up possibilities. The file format used by Stena Line is from Adobe. Their PDF format is very commonly used and the files we send cannot be virus infected. If you need to download Adobe Acrobat, you can do so for free at https://acrobat.adobe.com/uk/en/acrobat/pdf-reader.html.
