View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
Click here to put your booking on hold until 30th November »
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Welcome to your account. You can update your profile, check your booking history and edit or cancel existing bookings.
CHANGE YOUR BOOKING TO AN OPEN TICKET
If you cannot or do not want to travel on your existing booking, you can now convert your ticket to an ‘open ticket’ which will allow you to book a new trip on more suitable dates. This can be done at any time before 30th November 2020 for travel in 2020 or 2021. There will be no amendment fee when you come to rebook your trip and the full value of your existing trip will be credited against your new trip. If your new trip has a higher fare, you will need to pay the difference. Clcik on the link below to change your booking to an open ticket; you will need your 8 digit booking reference and your e-mail address.
Change your booking to an Open Ticket
View your Stena Line account details where you can edit and update your profile.
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See your booking history and view, edit or cancel your upcoming trips.
Simply visit the My bookings page where you can select the booking you wish to amend or cancel by clicking on the relevant booking reference. If you are changing your booking, select the "amend" tab and you'll be presented with the items you can edit for your upcoming trip. For booking cancellations, just select the "cancel" tab and follow the simple instructions
My Bookings >
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