View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Welcome to your account. You can update your profile, check your booking history and edit or cancel existing bookings.
UPDATED INFORMATION REGARDING EXTRA MEMBERSHIP IN RELATION TO COVID-19
We are very grateful to have you as an Extra member and a loyal Stena Line customer. We wanted to show you the same loyalty by extending your points - instead of expiring at the end of 2020, your points will now be valid until December 31, 2021.
For all Extra Gold members –we will extend your Gold membership for an additional 12 months*, as well as extending all your points that were due to expire at the end of 2020 up to December 31, 2021.
We are grateful for your support and loyalty. We hope to see you onboard as soon as the situation allows it.
* This concerns all members with a Gold status during the year 2020. If you have been downgraded before May, we will automatically upgrade you again from the date you were downgraded.
View your Stena Line account details where you can edit and update your profile.
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See your booking history and view, edit or cancel your upcoming trips.
Simply visit the My bookings page where you can select the booking you wish to amend or cancel by clicking on the relevant booking reference. If you are changing your booking, select the "amend" tab and you'll be presented with the items you can edit for your upcoming trip. For booking cancellations, just select the "cancel" tab and follow the simple instructions
My Bookings >
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