Travel is to be enjoyed, it should be relaxing, safe and something we all look forward to. At Stena Line we strive to ensure that our guests enjoy a great travel experience and we are committed to providing a secure and safe environment for all of our guests regardless of their gender, sexuality, ethnicity or religious beliefs. We take great pride in maintaining clean and tidy ships, ports and terminals and we would appreciate your support in maintaining our high standards.
All our employees live by these principles and values, with respect and care for all our guests. They are on-hand to help. Please respect them and adhere to any instructions they may give.
Please respect our home like you would your own
Our ship is our crew's home from home. They live and work onboard the vessel and as such we request that all of our guests are respectful and mindful of this and treat their home as you would your own home.
Taking a stand when we need to
Unruly guests can ruin everyone's journey. They can put a vessel, its passengers and crew in danger, as well as being a nuisance to all. We will always take a firm stand to safeguard our crew, fellow guests and the vessel from any bad behaviour.
All passengers must ensure their conduct is acceptable and refrain from unacceptable behaviour including, but not limited to:
Stena Line takes a zero tolerance approach to unruly behaviour from passengers. Anyone found to be breaking any of the rules above will be removed from the ship and banned from travelling with Stena Line on future crossings. If, while you are travelling with us, we believe that you have behaved in an intolerable manner, we will take any measures that we believe are reasonable to prevent you from continuing your behaviour, including:
Please help us make the journey an enjoyable experience for everyone and behave in a responsible and considerate manner.
Be Responsible. Be Respectful. Be Considerate. Let's make it a journey for all to enjoy.