View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
Click here to put your booking on hold until 30th November »
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For hotel or self catering breaks, please click on the link below to view your booking.
Welcome on board to explore our shop, which are filled with the best products from some of the worlds most well-known brands, with something that everyone in the family can afford. Have fun and enjoy the shopping onboard!
The Stena Hollandica and Stena Britannica onboard shop stocks the latest fragrances and colognes from the worlds leading brands as well as a large selection of alcohol and tobacco products, toys and gifts, all at competitive prices.
The Stena Shop also sells a selection of watches, clothing and jewelry as well as essential holiday items such as travel adapters, headphones and memory cards.
To help make your crossing even more enjoyable the Stena Shop also features a large selection of the latest books, magazines and newspapers available for purchase.
Welcome onboard! Time to relax, have fun and enjoy the great shopping at Stena Line. You will always find a good bargain, at prices up to 50% lower than ashore!
Now that the summer is here, it's time to stock up, and the best way to do that is to take advantage of our fantastic on board shopping. Wherever you travel with us, you can count on getting the best prices. We purchase large volumes directly from the manufacturers and we are stocked with all your favourite quality brands.
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Frequently Asked Questions
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