View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the page. Simply click on the “Open chatbot” button.
If you have booked with us and are uncertain if you want to travel now, we also offer you the option to change your ticket to an open ticket. Your original ticket will be cancelled but the ticket value will remain unchanged and can be extended to a new departure in 2020 or 2021. The new trip must be booked no later than 30th November 2020. You can yourself, online, change your current booking to an open ticket by visiting the "Manage Booking" site of the national country website where you first booked your ticket. All you need is your e-mail address and your booking number.
Click here to put your booking on hold until 30th November »
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
The humanitarian organisation Mercy Ships sails fully-equipped hospital ships staffed with volunteer doctors, nurses and crew members to some of the poorest countries in the world. In circumstances where proper medical care is almost non-existent, they provide free, life-saving treatment, giving patients a new chance to enjoy a healthy, happy life. The organisation was founded in 1978 and since then, Mercy Ships has visited over 580 ports in 73 countries and helped managed to help 2.5 million people.
"Care is part of our soul, which means that our sustainability work is more than just environmental initiatives. Our partnership with Mercy Ships will now also become an important part of that work and it gives us an exciting opportunity to engage employees, customers and partners to make a difference."
Niclas Mårtensson, CEO at Stena Line
The Mercy Ships charity provides free health care and education to some of the poorest people in the world; they assist nations in building their own health care systems and help to sustainable development through education.
Mercy Ships was founded in 1978 by Don and Deyon Stephens and since then the organisation has visited more than 580 ports in over 73 countries and has helped close to 2.5 million people. Currently, there are more than 1,000 volunteers from over 40 different nations working with the organisation every year.
If you would like more information then please read more at mercyships.org »
The Mercy Ships charity, owns and operates the world's largest civilian hospital ship named the Africa Mercy. Onboard there's a surgery and a dental clinic run by qualified medical staff who help change people's life's from unnecessary suffering to being healthy and hopeful.
Click here if you'd like to watch a video summing up the difference that Mercy Ships make in 30 seconds »
Booking with Tesco Clubcard
Frequently Asked Questions
Travel gift vouchers