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You must declare that you are carrying a pet to Stena Line check-in staff. If your pet is a dog, cat or ferret: when travelling to the UK a member of staff will check that the EU passport has been completed in accordance with the PETS rules and read the microchip on your pet verifying its identity.
If your documentation is in breach of the PETS rules Stena Line is obliged to refuse your pet to travel under the PETS scheme.
If you are travelling on foot you must book the onboard kennel for your pet, your pet may otherwise not be permitted to travel.
After boarding please report to the information desk on deck 9, our staff will then help you to place your pet in the kennel.
At check in you will receive a coloured hanger to identify that you are carrying a pet. This should be placed on your windscreen rear-view mirror and must remain there until you have cleared customs in each port.
When boarding the ship we ask you to follow the directions from our staff closely. After boarding please report to the information desk on deck 9, there we will give you more information about taking your pet onboard Stena Line Ferries.
We recommend that you make a short visit to your pet during the crossing to ensure its wellbeing. This can be arranged at the information desk on deck 9 where a member of staff will advise you when the visit can take place.
Your pet may however at no time leave the vehicle or kennel. Please ensure your pet has relieved itself before boarding as there is no walking area onboard.
After disembarkation in Harwich you may be subject to an inspection by DEFRA (Department for Environment, Food & Rural Affairs) so please keep your papers close at hand.
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