Frequently Asked Questions

Do you have a question? This is the place for answers!

I'm a British Citizen, do I need a passport to travel?


British or Irish citizens travelling on our Irish Sea routes do not need a passport to travel to Britain or Ireland but are advised to take a form of identity. A driving licence, citizenship card or utility bill will usually suffice. A birth certificate will provide adequate proof of identity for your child to travel on our sailings.


However a passport is required for all passengers (including children and infants), valid beyond the date of return for all trips to Mainland Europe. You will not be permitted to travel on our routes to Mainland Europe (including our Harwich-Hook of Holland and Rosslare-Cherbourg routes) without a valid passport. 


Remember that the name on your passport must match the name on your booking, otherwise you may not be able to travel and your insurance may be invalid. Other passport holders should check with the relevant embassy regarding passport and visa requirements.


It is your responsibility to ensure that you have all the documentation needed to comply with the requirements of immigration, customs, health and other relevant regulations. We reserve the right to check and record details of such documentation and to refuse you permission to board if such documentation is not produced to our satisfaction. You will be required to reimburse us in full for any fines, repatriation or other removal costs, detention costs and all related expenses, which we may bear or incur by reason of your failure to produce such documentation to the relevant authorities.