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Coronavirus Advice

As the Coronavirus COVID-19 continues to spread, we recognise and appreciate the increased uncertainty that this is causing. The situation has our fullest attention. The safety of our customers and colleagues is always our top priority and we are taking several precautionary safety measures to ensure a safe and comfortable journey for all. In light of the current situation, we will do everything we can to assist you with your upcoming travel plans.

 

Please note we will update this page on an ongoing basis as and when circumstances change.


What precautions have been put in place to ensure the ferries and port terminal buildings are cleaned sufficiently?

 

We would like to share some of the steps we have taken for you to continue to feel safe at the ports and onboard and to rely on Stena Line to provide a reliable and comfortable journey.

 

Safety always comes first

 

In an extraordinary situation like this we rely on the manuals and routines we have for this kind of situation. Our crews are trained for many different types of situations, including diseases. In addition to that:

 

  • We are in touch with local authorities in the 10 countries where we operate and ensure to follow restrictions from them and established health organisations.

  • On-board our ships and in our terminals, we are taking precautionary measures to prevent any spread of the Coronavirus including:

    • Increasing the frequency of preventive cleaning and disinfection of hand contact point hotspots such as door handles, access touch pads, telephones. These are sanitized after each sailing and/or at least three times a day on longer crossings.

    • Increasing the possibilities for hand washing and disinfection placed in our public areas.

    • Providing information on hygienic measures based on the World Health Organisation’s guidelines.

  • Stena Line's employees on-board are trained in how to deal with suspected cases of illness and our ships are equipped with medical equipment.

  • An information page can be found on https://www.stenaline.com/coronavirus-information/