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Frequently Asked Questions

Do you have a question? This is the place for answers!


Can I take my pet to Britain or Ireland with me?

Car Passengers:

Cats and dogs may travel in your car free of charge on the Irish Sea. Kennels are available to pre-book on all of our Irish Sea routes at no extra charge with the exception of Belfast-Liverpool where dog lodges are £15 single. You can pre-book a kennel on the "Stena Plus & Onboard Extras" step of the booking process.

 

The dog lodges on our Belfast-Liverpool route are situated on the Promenade Deck and allow access to your pet throughout the crossing. Not only can you visit your dog but you can also exercise them under controlled conditions and free dog food is available

 

Guide, hearing and autism assistance dogs have full access to the passenger decks on all Stena Line routes and vessels and also the passenger lounges at our ports. All guide and assistance dogs must have the necessary paperwork when checking in at the port and must wear the correct harnesses and jackets at all times while travelling.

 

 

Foot Passengers:

Foot passengers may pre-book a kennel or bring small pets onboard our Belfast-Cairnryan, Dublin-Holyhead and Rosslare-Fishguard routes if they are secured for the duration of the crossing at all times in their own pet carrier case (max. size: 80cm x 52cm x 52cm) - otherwise passengers will be asked to place the carrier case on the car desk in the dedicated kennel area for the duration of the crossing. All pets must be pre-booked as a limited number of carrier cases are allowed onboard each sailing.

 

Please note: Bags are not permitted as carrier cases and you will be unable to bring your pet onboard if you don't have an appropriate pet carrier case with you where access to the case is via a secure door/zip/lock mechanism and your pet is totally enclosed.

 

Pets are not permitted in the passenger areas onboard our Belfast-Liverpool route so a dog lodge must be pre-booked in advance of travel. The dog lodges are available on the Promenade Deck and allow access to your pet throughout the crossing. Not only can you visit your dog but you can also exercise them under controlled conditions and free dog food is available. This costs an additional £15 single per dog lodge and can be booked on the "Stena Plus & Onboard Extras" step of the booking process. 

  

Pets, other than guide, hearing or assistance dogs, are not permitted in our Superfast Suites or cabins on the Belfast-Cairnryan, Holyhead-Dublin and Fishguard-Rosslare routes. 

 

 

Kennel Dimensions (Belfast-Liverpool)

For customers travelling with large dogs, please note the kennel sizes for this route: 

Depth: 100 cm Height: 82.5 cm Width: 75 cm

 

Please note: Certain breeds of dogs are more sensitive to heat/poor air circulation in vehicles. We would advise owners to take extra precautions and to use the kennel facilities where available.

 

Guide, hearing and autism assistance dogs have full access to the passenger decks on all Stena Line routes and vessels and also the passenger lounges at our ports. All guide and assistance dogs must have the necessary paperwork when checking in at the port and must wear the correct harnesses and jackets at all times while travelling.