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View, amend or cancel your booking
Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. You can access Stina in the bottom right hand corner of the FAQs page. Simply click on the “Open chatbot” button.
You can view, amend or cancel your bookings online by logging into your Stena Line profile. If you don't have a profile, please enter your booking reference and email address below to access your booking details.
Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Create an account
For hotel or self catering breaks, please click on the link below to view your booking.
Customers who may wish to change or cancel bookings post Brexit are advised to book a Flexi Ticket which provides more flexibility than standard Economy tickets. For more information on the various ticket options visit:
https://www.stenaline.co.uk/efp-popup
The above Q&A is based on latest government advice which may be subject to change.
