The Big Little Things

We care about the Big Little Things

Great service comes in many different forms, maybe a welcoming smile, a warming blanket or a hug with some comforting words when you need them the most! If you’ve travelled with us at all before then you probably haven’t missed it, how our amazing employees always go the extra mile to make your trip as enjoyable as possible. Here you can get to know some of them and the big little things they bring to work every day.

When you really care about something, there's no aspect or detail about that thing that is insignificant. It could easily be argued that it’s the opposite, attention to detail is what true care is all about. That’s exactly Stena Line means when we talk about the Big Little Things, a disproportionate care for the small, seemingly meaningless details in everything we do, all the way from port to port.

"I like to think of myself as someone that, when you eat my food, you can tell that somebody who cares about what they’re doing is behind it”.

Gary, Chef.

”Something I’ll always remember is ’Do it right or do it twice’. If you don’t get it right the first time you have to go back and do it again.”

Norris, Onboard Sales & Services Manager.

"It is a very small thing, but it made such a difference to that person"

Roger, Port Services Operative Team Leader.

"The most satisfying times for a captain are when you achieve your targets."

John, Senior Master on Stena Adventurer