What is a customer profile?
If you wish you can register by creating your customer profile. This you can do either via "My Login" or in Step 3 of the booking process. You will then be a registered user and you will have access to your current bookings and also be able to make changes to your bookings. Another bonus is that if you call us to make a booking at the Call Centre, and you give us your email address at the same time, you can later review your booking online.
If you are a member of the eXtra loyalty scheme, you will be able to check your account balance online and pay for your trip with your eXtra poits. To enable this, you must activate your eXtra account in the “My login” section of the website. You will need to enter your eXtra membership number which is the first 6 digits in the second number sequence on your membership card and then create a password with 6 or more characters.
By becoming a registered user you can also opt-in to receive e-mails which feature all of our latest offers - by doing this you could also WIN back the cost of your trip!